Contact Us - Call Or Email Our Eczema Experts

Have a question?

We care about our customers and your feedback is important to us. We want to hear from you. We want to know how our eczema therapy products are performing if they are helping and any suggestions for improvement you might want to share.

For questions about orders, please include your order number, name and zip code of the billing address.

BY EMAIL:
For any questions or help with shopping, please contact our personal shopper via email at wecare@soothems.com.

BY TELEPHONE
Please call: +1.612.601.0700
Monday - Friday 9am - 5pm CST
Leave a voicemail 24/7 and we’ll get back to you.

Visit our Returns and Exchanges for product issues.
Visit our Frequently Asked Questions section for help in finding answers to commonly asked questions.